Session 03 is out now
The full session plays on the Business Domain Connect website for learners enrolled in the Retail certification. Create a free account, start with the free Session 01, and unlock Session 03 and the rest of the track when you enrol (₹3,500, or $50 outside India — a launch price, down from ₹5,000).
What this session covers
The end-to-end retail process, the roles at each step and the business rules that govern them.
- Planning and buying decisions
- Sourcing, vendors and purchase orders
- Distribution centres and store allocation
- Store and online selling
- Returns, replenishment and markdowns
Terms introduced in this session
- PO
- Allocation
- Replenishment
- Returns
Where Session 03 sits in the framework
Every BDC track runs through the same nine layers in the same order. Session 03 is the Process layer.
How does the work flow?
End-to-end processes, the steps, the roles and the business rules at each step.
End-to-end process flow
A reusable artefact you can take into your own project, not just notes.
Retail
From the buyer's plan to the shelf, the checkout and the return — how stores and online retail really run. See all 10 sessions →
Materials for this session
Slide decks and summary notes that go with Session 03. Free materials download straight away; the rest unlock when you enrol for the Retail certification.
Plan, Buy, Move, Sell, Serve — slide deck
Plan, Buy, Move, Sell, Serve.pptx
Plan, Buy, Move, Sell, Serve — Summary Notes
Plan, Buy, Move, Sell, Serve - Summary Notes.pdf
Plan, Buy, Move, Sell, Serve — Summary Notes (తెలుగు)
Plan, Buy, Move, Sell, Serve - Summary Notes (Telugu).pdf
Common questions
Is "Plan, Buy, Move, Sell, Serve" free to watch?
Session 03 is part of the Retail certification track. Session 01 stays free for everyone; the rest of the track, its materials, the assessment and the certificate unlock together when you enrol for this domain.
Do I need a background in this industry to follow it?
No. The session starts from the business — what the industry does and how it makes money — and only then gets to systems, data and integrations. It is built for QA engineers, business analysts, developers and delivery managers moving onto a retail project.
What comes after this session?
The rest of the Retail track follows the nine-layer framework through to the certification assessment. New sessions are published weekly on the YouTube channel.
Keep your progress across the track
A free account saves where you are, unlocks the free downloads, and tells you when the next session in this track goes live.