Retail domain knowledge for QA, BA and delivery teams
From the buyer's plan to the shelf, the checkout and the return — how stores and online retail really run.
- SKU
- POS
- OMS
- Planogram
- Open-to-buy
- Shrink
Eight domain tracks, ten sessions each
Every track runs through the same nine-layer framework and closes with a proctored certification assessment. Session 01 of each is free, in English and Telugu.
Healthcare provider domain knowledge for IT teams
Hospitals, clinics, diagnostics and home care — how care is delivered, documented, coded, billed and paid.
- EHR
- MRN
- HL7
- FHIR
- ICD-10
- 837
Healthcare payer domain knowledge for IT teams
Health plans, insurers and government programmes — how members are enrolled, care is authorised and claims are adjudicated and paid.
- 834
- 270/271
- 278
- 837
- 835
- CARC
Healthcare life sciences domain knowledge for IT teams
Pharma, biotech and medical devices — how a medicine travels from the lab to the patient: trials, approval, GMP manufacturing, supply and safety.
- GxP
- 21 CFR Part 11
- EDC
- eCTD
- E2B
- CAPA
Insurance domain knowledge for software teams
Turning risk into a product — how policies are priced, sold, serviced and claimed.
- Premium
- Underwriting
- FNOL
- Endorsement
- Reinsurance
- IRDAI
Banking domain knowledge for QA, BA and delivery teams
Deposits, loans and payments — the systems that move money safely every second.
- KYC
- CASA
- UPI
- NEFT/RTGS
- AML
- CBS
Finance domain knowledge for QA, BA and ERP teams
The finance function and capital markets — how companies record, close and report every rupee.
- P2P
- O2C
- R2R
- GL
- T+1
- ERP
Government domain knowledge for QA, BA and delivery teams
Digital public services — identity, benefits, taxes and procurement at population scale.
- G2C
- eKYC
- DBT
- GST
- GeM
- GIGW
Logistics domain knowledge for software teams
First mile to last mile — how shipments are stored, moved, tracked and delivered.
- WMS
- TMS
- AWB
- Incoterms
- ePOD
- 3PL
In preparation
The next tracks being built on the same nine-layer framework.
Business Fundamentals
How any business makes, spends and measures money — the base every other domain builds on.
Manufacturing
Plan-to-produce, MES, quality and plant maintenance.
Supply Chain Management
Plan, source, make, deliver and return — from demand forecast to replenishment.
Telecommunications
Order-to-activate, billing, OSS/BSS and network services.
Energy & Utilities
Meter-to-cash, outage management and smart grids.
Technology & IT Services
How IT services firms sell, staff, deliver and bill their projects.
Data & Analytics
Data platforms, BI, KPIs — turning data into business decisions.
Cybersecurity
Identity, threats, controls, compliance and incident response.
Artificial Intelligence & Generative AI
Where AI fits in business processes — use cases, data, risk and governance.
Human Resources (HR)
Hire-to-retire: recruitment, payroll, performance and HR systems.
Procurement
Source-to-pay: suppliers, purchase orders, contracts and invoices.
Sales & Customer Relationship Management (CRM)
Lead-to-cash: pipeline, quotes, orders and customer data.
Marketing
Campaigns, channels, funnels, attribution and marketing technology.
Legal & Compliance
Contracts, regulation, audit trails and compliance controls.
Real Estate
Property sales, leasing, construction and facility management.
Education
Admissions, learning platforms, assessments and student records.
Travel & Hospitality
Booking engines, GDS, fleets, hotels and itineraries.
Common questions
Which business domains does Business Domain Connect teach?
24 business domains in all. 9 tracks are built — Retail, Healthcare — Provider, Healthcare — Payer, Healthcare — Life Sciences, Insurance, Banking, Finance, Government, Logistics — of which Retail and Healthcare — Provider and Healthcare — Payer and Healthcare — Life Sciences have sessions out now, and 17 more are in preparation: Business Fundamentals, Manufacturing, Supply Chain Management, Telecommunications, Energy & Utilities, Technology & IT Services, Data & Analytics, Cybersecurity, Artificial Intelligence & Generative AI, Human Resources (HR), Procurement, Sales & Customer Relationship Management (CRM), Marketing, Legal & Compliance, Real Estate, Education, Travel & Hospitality.
Which domain matters most for my role?
Business Fundamentals and Technology & IT Services are high priority for every role. Freshers get most from Retail & E-commerce, Finance & Accounting, Sales & CRM, Marketing, Education and Travel & Hospitality; IT professionals and business analysts from Banking, Healthcare, Insurance, Manufacturing, Supply Chain and Data & Analytics; project managers and entrepreneurs from nearly all of them. The 12-month roadmap at https://businessdomainconnect.com/roadmap shows every domain by role.
Which domain should I start with?
Start with the domain your current or next project sits in. If you have no particular project, Retail is the easiest to picture — everyone has bought something in a shop — and the framework you learn there transfers directly to the others.
Can I learn more than one domain?
Yes. Each domain is enrolled for and certified separately, and because every track follows the same nine layers, the second domain takes noticeably less effort than the first.
Not sure which track fits your team?
Tell us what your teams work on and we will shape a track around it — corporate batches, live sessions for individuals, or a custom engagement. Call +91 63096 31881 or send an enquiry.